FAQs
Find answers to common questions about our ice-cooling fans, services, and product details.
The FAQs section helps you get quick solutions for any inquiries you might have.
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About Products
Can l order samples for testing?
Yes, we can provide sample testing
How to order?
Tell us the model you want to order, we will send you our Proforma invoice for yourconfirmation and payment, we will prepare the goods after payment is well received.
How long is the quarantee?
1year starting from shipping date.
Can you do ODM project?
Yes, we have a professional team with over 10 years of experience in product structure andappearance design.
About Company
What's the difference between RYW products and others?
RYW offers a variety of exclusive customized products, known as private models, renowned fortheir superior quality and richer effects. Beyond these private model products, we consistently utilizetop-notch materials and craftsmanship across our entire product range. Despite similar appearancesto other products on the market, ours boast higher quality, an extended lifespan, and superiorperformance.
What is RYW main product for factory?
RYW main product:Cooling Handheld Fan，Mini Handheld Fan，High speed Fan，Circulating fan
About Logistics
Can you ship to my country?
Yes. Please contact our sales representative for communication.
What payment methods do you accept?
T/T 30% deposit & 70% balance shall be paid off before delivery.
Do you offer freight forwar ding support?
Yes. Please contact our sales representative for communication.
About Customization
What is the MOQ for custom logo?
MOQ 1000.
How long is the production time?
If the product is in stock, it usually takes 1 to 2 days to be dispatched, while for products without stock, it takes approximately 5 to 7 working days to be dispatched. To be negotiated for large orders.
Can you provide customized packaging and labels?
Yes, the MOQ is 1,000
Can we do our logo on the machine?
Yes, we have MOQ for customized LOGO.
About Cooperation
3.How long does it take from inquiry to delivery
It will take approximately 30 to 35 days. For specific details, you can contact our sales staff
Can I arrange a visit to the factory?
Of course, our company is located in 4th Floor, Building 3, Jurong Industrial Park, No. 27-1-1, Fu'an Industrial Zone,Leliu Town (Pancun), Shunde District, Foshan City, Guangdong Province,China.Welcome to visit our factory!
How should I start working with you?
Please contact our sales staff and provide your product quantity requirements, etc. For detailed information, you can communicate with our sales staff
Inquire About Manufacturing the Best Portable Rechargeable Fan
Can’t find the answer you’re looking for?
Send us a message, and our team will provide the information you need.
Contact
4th Floor, Building 3, Jurong Industrial Park, No. 27-1-1, Fu'an Industrial Zone,Leliu Town (Pancun), Shunde District, Foshan City, Guangdong Province
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